How to Improve Communication in Your Relationship: Tips and Techniques That Work
- Brian Tohana
- May 8
- 11 min read
Updated: Jun 4

It’s painful when the message you send isn’t the message your partner receives.
You try to explain yourself — again — but it still doesn’t land.
Your attempts to feel understood and connected end up driving you further apart.
Over time, those micro-hurts pile up into boatloads of resentment, frustration, and anger.
The pain of trying over and over to get through… the hurt of feeling invisible… the slow, steady buildup of unresolved breaks in connection — it all adds up.
And eventually, it breaks something. Sometimes permanently.
No human being can carry that kind of pain forever. We all have our limits.
When you don’t have the communication tools to repair conflict, you go from passionate partners to polite roommates.
But with the right support, you can learn to de-escalate any argument, and more importantly — repair the past.
I’ve helped couples heal from things they thought were “impossible” to recover from.
The fights that felt final. The wounds that felt permanent.
Turns out, conflict — when handled well — can actually bring you closer.
When you learn the communication tools I’m about to teach you, you don’t just grow old together. You grow closer.
The Science of Communication in Relationships
Dr. John Gottman can predict divorce with over 90% accuracy by observing for less than 3 minutes!
What’s even more sobering? The patterns that lead to divorce are often present in the 1st year of the relationship.
On average, couples wait six years before reaching out for support. By then, the damage isn’t new — it’s just layered. Repeated. Hardened. Habituated.
So there are only two paths: You’re either 1) growing closer… or 2) growing apart.
You either learn how to repair conflict and disconnection so that you can grow closer, or you don't and you grow further and further apart.
You don’t need to be perfect at communication.
None of us are.
You’re going to hurt each other.
You’re going to miss each other.
But you can learn how to repair.
The Psychological Basis of Communication
Most couples think they have a communication problem.
But they actually have a safety, reactivity, and self-protection problem.
You can’t communicate effectively if you don’t feel safe.
And you can’t communicate what you’re not aware of.
When your nervous system doesn’t feel secure — when you feel judged, rejected, ignored, or alone — your body shifts into self-protection mode.
Your frontal lobe goes offline.
Your amygdala — your brain’s fear center — takes over.
And suddenly, the person you love feels like the enemy.
You either get loud to be heard…
Or you go quiet to avoid making it worse.
You’re not “communicating.”
You’re surviving.
This is why I tell couples: trying to learn new communication tools is like trying to get better at driving by reading the manual — while your car has a flat tire.
It doesn’t work. Because that’s not the real problem.
What looks like anger, criticism, or shutting down is actually a protest:
“Do I matter to you? Will you show up for me?”
You’re not in a rational conversation — you’re in an attachment rupture.
Real communication — the kind that builds intimacy, clarity, and connection — requires emotional safety first.
That’s why in my work, we focus on:
Regulation before resolution.
The bond before the bargain.
Your state before the story.
Connection and understanding must always precede the negotiation of a solution.
Because once safety is restored, the real meaning behind your words can finally be sent — and received — clearly.
Common Barriers to Effective Communication
1) The Infinite Reactivity Feedback Loop
It starts the moment one person gets triggered and moves into self-protection — maybe they shut down, get critical, get louder, go cold. Their partner’s nervous system picks that up as a threat and they react with their own self-protection strategy.
Now you’re in a loop:
You’re reacting to each other’s reactions.
No one feels safe enough to be vulnerable or emotionally present —
and that reactivity just fuels more reactivity.
The more this happens, the more deeply wired the loop becomes.
And suddenly even the tone of a question can trigger an argument.
Until safety is restored, communication stays stuck in survival mode.
2) Pursue-Withdraw Cycle
One partner reaches with protest — often in the form of frustration, complaints, or criticism — not to push their partner away, but to feel close again.
But their partner experiences that protest as pressure or attack… and pulls away to protect themselves.
And that withdrawal terrifies the pursuer even more.
So they reach harder. Louder. Angrier.
“Where did you go? Why won’t you talk to me? Do I matter to you at all?”
The more one reaches, the more the other retreats.
The more one retreats, the harder the other reaches.
It’s a loop that leaves both people feeling abandoned, overwhelmed, and alone.
In our work together, I help withdrawers re-engage in a way that feels safe —
and help pursuers soften their reach so it can finally land.
3) The Wounded Child vs. the Wise Adult
Have you ever looked back on a conflict and thought,
“What was I thinking? Why did I say that?”
That’s because in the heat of the moment, your frontal lobe goes offline.
Your nervous system perceives a threat, and your brain reverts to a younger, more reactive part of you.
This is the Wounded Child self — stubborn, self-absorbed, and desperate to be seen and understood right now.
It doesn’t want resolution. It wants rescue.
That’s how you end up stuck in parallel monologues —
Each person insisting, “I already understand you… it’s you who doesn’t understand me!”
Nothing shifts.
Because two Wounded Children can’t resolve conflict.
Only two Wise Adults can.
In our work, I help you bring that wise adult self back online —
the part of you that can self-regulate, empathize, and repair.
Signs of Communication Problems
How do you know if communication is an issue in your relationship? Watch for these signs:
Frequent arguments that never seem to get resolved.
Avoidance of important conversations for fear of conflict.
Feeling unheard or dismissed when sharing thoughts or feelings.
Misinterpretation of each other’s words or actions.
Left unaddressed, these issues can create a cycle of negativity, eroding the foundation of your relationship.

Practical Tips to Improve Communication in Your Relationship
Improving communication is not about perfection; it’s about progress. Here are practical strategies to help:
1) Validate before you Explain
Validation is not agreement.
It’s the act of demonstrating that you understand your partner’s perspective so clearly that their nervous system starts to relax. You should be able to explain their point of view better than they can themselves.
Validation is empathy in action. You're explaining why their thoughts and feelings makes sense for them. So you're validating their subjective experience. This takes you out of arguing over objectivity.
“It makes sense that you felt _________ because __________.”
“I would probably feel _______ too if I were in your shoes.”
"If I were you, I'd be thinking_______."
If you can’t validate, it’s usually because you don’t actually understand them yet,
and that means it’s time to get more curious. Curiosity is what makes validation possible.
2) Separate Fault from Impact.
Let’s say your partner took something you said the wrong way. Should you apologize?
Most people resist —
“But I didn’t mean it that way.”
“That’s not what I said.”
“You’re being too sensitive.”
But here’s the shift:
Apologizing isn’t an admission of guilt.
It’s not saying you’re a bad person.
It’s simply the recognition of pain.
You can say:
“I didn’t mean to hurt you… but I can see how that would’ve landed that way. That must’ve sucked. I’m sorry.”
“That wasn’t my intent, but I totally understand how you’d feel that way. I won’t say it like that again.”
You’re not validating the accuracy of their interpretation —
You’re validating the impact it had.
Most people resist this because they’re trapped in a moral framework:
“If my actions hurt you, then I’m a bad person.”
“If I validate this, I’m enabling it.”
“If I didn’t mean it, I shouldn’t have to own it.”
But that’s shame talking. That’s self-protection.
To truly validate, you have to separate your goodness from the effect you had.
You have to be able to say:
“I care that you’re hurting — even if I didn’t mean to hurt you.”
That’s mature love.
3) Don’t problem-solve until connection is restored.
Most couples rush to fix things before they’ve repaired the rupture. But if you don’t feel emotionally safe, nothing productive can happen.
Connection must come before resolution.
Slow down. Pause. Ask yourself:
“Do we feel emotionally connected right now?”
If not — repair first, then solve.
Otherwise, you’re negotiating from a place of fear and disconnection.
Before you have the capacity to negotiate, you have to create a secure bond of connection and understanding through the process of reciprocal validation.
4) Take responsibility for your reactivity
Self-validation means slowing down enough to break apart your reaction and ask:
“What need, value, or fear is this reaction trying to protect?”
Wherever you’re blaming your partner, judging them, or desperately trying to be understood —
that’s pointing to something that matters to you.
“I need closeness.”
“I need space and autonomy.”
“I feel scared you’ll leave.”
“I feel like I don’t matter.”
“I feel like I’m too much — or not enough.”
You use the reaction to learn about yourself.
This is the process of self-differentiation —
noticing the many parts within you that might want opposing things at once:
• I can love you and feel furious with you.
• I can want to be close and need distance.
• I can be angry and scared at the same time.
Most of us never say what’s really going on —
“I’m terrified I’m losing you.”
“I don’t know how to feel close without feeling overwhelmed.”
“I’m scared I’ll disappear in this relationship.”
But when you learn to say those things — to yourself first —
you come back into the conversation from your wise adult self.
The part of you that wants connection, not control.
5) Recognize your Default Defence Stance
Under every communication struggle is a defence strategy.
We all have one.
Some people go “one-up” when they’re hurt —
They judge, correct, control.
They believe: “You should’ve known better.”
“I’m right. You’re wrong.”
But really, they feel powerless — so they climb up and get grandiose and all-knowing to feel safe.
Others go “one-down” —
They collapse, apologize too quickly, or self-blame.
They think: “It’s probably my fault.”
“I’m just not enough.”
It's safer to be a small victim than face the big reactions of the Pursuer.
Real intimacy can only happen between equals. If one of you is on a pedestal and the other is groveling, there’s no true contact — just distance.
When you learn your protective posture, you can begin to shift.
One partner told me: “I threaten divorce because it’s the only way I know how to get your attention.”
The other said: “I go silent because it’s the only way I know how to show you how powerless I feel — by making you feel it too.”
This is what protection looks like — but it’s also what pushes you apart.
When you start to see the pattern — how your defences interact with your partner’s —
you can choose something different. You can lay down your sword and your shield.
Because the only way to truly connect and communicate effectively is when you’re not armoured up.
6) Soften the Start-Up — Catch Escalation Early
There’s momentum to every conversation — just like a plane taking off.
If you don’t catch the tension early, it will gain speed, altitude, and intensity — fast.
And it’s much harder to land safely once you’re midair.
That’s why Dr. John Gottman found that the way a conversation starts is the single biggest predictor of how it ends.
He calls it the softened start-up — the art of bringing something hard gently.
But let’s be clear:
Softening doesn’t mean shrinking. It doesn’t mean losing.
It’s the practice of yielding — of offering an olive branch before defensiveness kicks in.
It’s saying:
“I want to talk about something, and I want to stay close to you while we do.”
So how do you soften a start-up?
a) Validate before anything else.
Validation is water to the fire of conflict. It’s how you say, “I hear you. I see why this matters to you.” You can calm your partner down without ever saying “calm down.”
b) Engage nonverbally.
Sometimes talking makes it worse. A hug, a hand on the leg, a pause with eye contact — these can reset both of you faster than words.
c) Use pre-agreed cues.
My partner says “Warmer, please” or “Team tone” —
gentle phrases that help us both catch the shift toward escalation before it takes over.
d) Watch for repetition.
If either of you says the same thing twice, it means you don’t feel heard. Escalation is usually just both people repeating themselves louder, hoping it will finally land. Instead of saying it again, validate what you just heard.
e) Use appreciation or humour — wisely.
For some couples, humor is a powerful state-shifter. For others, it’s dismissive. Pre-negotiate what works for each of you. Appreciation is always a win — reminding your partner, “Hey, I know we’re in this together.”
The point of softening isn’t to avoid hard conversations. It’s to enter them in a way that keeps both nervous systems online, open, and connected. Because once escalation takes over, real listening shuts down.
So if you want to be heard, start with helping your partner feel safe.
Not later — from the very first moment.
The Role of Professional Help
Sometimes, despite best efforts, communication issues persist. This is where professional couples coaching can make a significant difference. Couples counselling provides a neutral space to:
Uncover underlying root issues affecting communication.
Learn proven techniques for conflict resolution.
Rebuild trust and intimacy.
Therapists employ methods like the Gottman Method and Emotionally Focused Therapy to help couples reframe negative interactions and foster a more positive dynamic. In sessions, I help you turn concepts into experiences. Couples don't just need new skills. They need new experiences that service reference points moving forward of what to aim for and what it feels like.
Caring for Couples Counselling Center in Toronto
For couples in Toronto, Caring for Couples offers tailored solutions to communication challenges. With a focus on empathy and practical actionable strategies, I help partners navigate their unique journeys toward understanding and connection.
Why Choose Caring for Couples?
Flexible Options: Both in-person and virtual sessions as well as 2 and 3-hr breakthrough intensives are available to suit your needs.
Proven Results: I've taken countless couples from the brink of divorce who thought it was hopeless, to more connected than ever before. Read Google review testimonials to hear from other couples like you.
Frequently Asked Questions (FAQs)
1. How long does relationship counseling take to show results?
Most couples have breakthroughs in under 6 sessions. That means connection is restored. From there we usually work together for at least another six sessions in order to repair more hurt and resentment from the past so it stops contaminating present day communication. I am power couples to be able to de-escalate very quickly, repair any conflict proactively, and then once they feel completely understood and connected, negotiate any decision (even when they disagree) without compromise so that it's truly win-win.
2. Can therapy save a relationship that feels hopeless?
Absolutely. As long as both partners are open and willing to take a hard look at themselves, I witness the impossible become possible every day.
3. What if one partner refuses therapy?
Starting therapy individually can still provide valuable insights and encourage the other partner to join over time. Sometimes, witnessing the positive impact on one partner inspires the other to participate.
Conclusion
Improving communication in your relationship is not just possible - it’s transformative. By seeking professional support when needed, you can build a partnership that’s resilient, intimate and deeply fulfilling.
Caring for Couples is here to guide you every step of the way. Contact us today to learn how we can help you strengthen your relationship and enhance your communication skills. Together, let’s create the relationship you’ve always dreamed of.
Ready to transform your relationship? Schedule a 20 mins free video consult with Caring for Couples now.
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